No one is just anything in the world. We are all members of the human race. We can all strive to be leaders and become sources of inspiration.
Written by Ken Blanchard and Barbara Glanz, The Simple Truths of Service is inspired by a true story about an unforgettable young man with Down’s Syndrome. Known as Johnny the Bagger, he changes the culture of a grocery store by being creative and giving the customers more than they expect.
The book includes real-life examples of great service for each of the “truths” listed below. In the upcoming weeks, we will be posting these simple, but powerful stories in this space. They’re all about creating memories, building relationships, using your unique gifts, and caring for people.
The Simple Truths of Service:
1. Great service inspires stories
2. Great service uses outside-the-box thinking
3. Great service is a choice
4. Great service starts with a clear vision
5. Great service requires that everyone catch the vision
6. Great service surprises people
7. Great service begins with anyone
8. Great service goes the extra mile
9. Great service brings customers back
10. Great service comes from the heart
No matter what your job or position is in an organization, the real question is:
Are you going to choose to be a Johnny today?
Click below to watch the video:
All rights reserved to: 1. The Simple Truths of Service by Ken Blanchard and Barbara Glanz. Blanchard Family Partnership, Glanz Communications, Inc., McMillan Media and Simple Truths, LLC. 2. www.SimpleTruths.com.
i love this story. i love the meaning and the concept of it. we should all choose to be Johnny’s today and everyday.